A Day in the Life of a Call Center Agent

If you’re in a call center industry, this is your personal lounge.

Posted by yojir on November 28, 2011

As December is just a few days away and the year is just about to end (with just one month to go), I am starting my call center career to a new company. It was hard for me to let go of the previous one because I almost spent my “almost” 6 years of life and work there. I almost thought that that would be my last company before I settle down next year.

However, since the last few months has been a very “struggling” months for me, I have to decide whether to stay or not anymore. I chose the latter. After weighing the pros and cons, I chose to leave and look for a more “fair” job outside of my “comfort zone job” for years. I did not write any posts here for months because I don’t want this to be my outlet for my frustrations at work and my previous company. That would defeat the purpose of my blog for being an “entertaining read” and “informational” to anybody who is into the call center industry and to those who might want to try this industry or to the newbies.

So, here I am. After months of spending on a homebased job, I am now back as a Workforce Management employee in one of the leading call centers here in Quezon City. I hope I’ll be as successful on this path just like with  my last one except the frustrations.  LOL. :)

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Scents that Evoke Memories

Posted by yojir on May 6, 2011

Stationery scent. When I was in my elementary years, I am so gaga over stationeries. I would collect as many as I can. There is even a store in front of our school that sells stationeries.

We would play games on it like a deck of cards. Which one would you bet in exchange of that cute stationery that just captured your eye. the boy that tag me as his favorite classmate would even send me stationeries whenever his family would came from Japan. Until now, I still have that stationery where Mickey Mouse and Donald Duck is the one printed on it.

Isn't nice? :)

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Stuff I Collect

Posted by yojir on May 6, 2011

My favorite collection is a notebook.

Notebooks! From small to big ones! What captures me about it is the cover and the fine touch of the paper in it. Some of it is still untouched in my mini-library. I just love looking at them.

And I think, when I have all the time in the world to travel, those notebooks will serve their purpose very well. One day.

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If I Could Invent Anything

Posted by yojir on October 15, 2010

O3 – OZÔNIO

A trash converter.

Put some plastic cans or the likes it into a trash converter and the finish product will be a competitor of Gucci bag when it comes to design. How about that?

It will not only help clean our sorrounding, it will also add some life to our almost dying earth. Preservation, peeps!

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What I'd Do With a Million Dollars

Posted by yojir on October 15, 2010

Free Money Collection in Cash

Let's start enumerating….

1: Big secret. Though it doesn't require a lot of money to spend.

2:Pay all of my debts

3: Invest in a high rate yielding stocks

4: Buy a house in Tagaytay Highlands

5: Buy lands and sell them in a higher price

6: Travel to these places: Rome, Italy; Santorini, Greece, Maui, Hawaii, Austria, FIndland.

7: Do some stunts in the movie Bucket LIst

8: Share some to my parents and my siblings

9: Use it to learn what I've always wanted to learn: swimming

10: Liposuction ~ hahahahaha

11: Invest in an organization to protect the animal welfare and the sea creatures

12: Hide whatever's left. For sure, there will still be a lot.

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My 10 Best Qualities + 1

Posted by yojir on September 27, 2010

Ms. Laughter :)
It takes one wrinkle away from your face.

Don’t Mess with other’s business.
‘Coz that’s their life and you have your own. In case they did something that you feel and think is not right, let them deal with it. They chose it so let them suffer the consequences.

Open-minded
So what if they legalize gay marriages? People sometimes think / formulates one thing bec. they feel the need for it. They at least have one DEATH DEFYING reason for it. Let them be heard. And you’ll say, yeah, you have a point. We all have our own life to live and own share of beliefs … so let’s not be critical with one’s POV.

Considerate
i know its not right but that’ s what i usually do. Hurting people is the last thing i wanna do. So let others do the hurting part but no … i won’t be the one to do that … na-ahhh

Tactical Planner
There’s no way that you can just have one plan. Always maxed out all the plans (plan A to plan z…. ) you can have in a situation. In the end, when all else fails, you can say you did all your fucking best but it just meant to end that way.

Less talker
Less mistake.

Trustworthy
I’ve been keeping a lot of secrets from most of my friends bec. I made a pledge to them that I won’t be telling it to anyone. So think twice if you ask me — you know that? or do you have any idea about it —- and then I’ll say ‘NO’ right away. Because if I said no, right away, it means I knew something about it. If not, just like any other curious person would react, I’ll ask a lot of things about it. Does that make sense?

Realistic
It’s easier to deal with life if you can just accept nothing’s for free nowadays. And love, just like everyone else says, will have its share of ups and downs. If one thing is always good, something will go wrong along the way. You’re not pessimist, you’re just too damn ready to accept challenges in your life with a strong heart.

I don’t know what’s the adjective for this
always seek for something to make me happy or to make my life a lil happy. Be it finding a new place ive never been to, trying out something i’ve never tried before. I dont want my life to be so conventional. I maybe boring but my life shoudn’t be as boring as well. Don;t stick long enough to one thing or you might miss some things you may still wanna try.

Tumblr-ing
Need I say more?

mY bf loves me …
and i love him … hahhaha even if im being unfair to him a lot of times … ill make it up to him one day .. eventually…

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Brains or Beauty?

Posted by yojir on September 27, 2010

my particular Universe (including me)

Somebody asked me this question once and I was very sure of my answer. Even know, i know what I want.

Super intelligent.

Why?

If I am super intelligent, I'll think of one time, big time invention or a one time, biggest movie ever created or a song that can be the most popular even a century after that can make me really, really RICH.

and after that?

I'll turn myself into a very good looking person!!!

Hahahahaha!!!

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Three Songs I Never Get Sick of

Posted by yojir on September 27, 2010

Love Moves in Mysterious Ways by Julia Fordham

Only few people can chance upon true great love. So, it's simply mysterious, two people, of all the people in the world, just happens to be in the same place at the same time because that's how destiny plans it — for them to meet there and eventually learned that they are the ones really right for each other — for the rest of their lives.

Never Ending Story by New Found Glory

It is my most favorite childhood movie. Characters are brought to life and it never ends there. Bastian, Fantasia … everything about it … until now, I am wishing that the characters on the book that I am reading is for real!!! Though its kinda scary if it happens but WHY NOT?!?!? :)

I Just Died in Your Arms Tonight by Cutting Crew

Just love the 80's songs / era. And most of all this songs. This is what I always sing first whenever I am in front of a videoke machine.

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My Question In Need of an Honest Answer

Posted by yojir on September 16, 2010

Laughing Monks

There's two:

When will I die?

—and—

What's the next lottery winning numbers?

Just a funny thought. Maybe interchange the order of the two questions. After winning the lottery, maybe I should ask, when will I die? Bec. somebody's gotta kill me to get my winnings. Hehehe

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Heart Versus Head

Posted by yojir on September 16, 2010

Longing for summer

Head. it doesn't help when people gets too emotional or you let your emotions rule over your thinking. As they say, that is why God created men in that order, head is on top of the heart.

But after thinking, put in some mix of emotions in it. Just a thought. Im not at all a heartless bitch. :)

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