A Day in the Life of a Call Center Agent

If you’re in a call center industry, this is your personal lounge.

Salary Survey

Posted by yojir on October 10, 2009

I have been working in our company now for four years and every year, they are conducting the salary survey. What’s so surprising is there was never really a change in our salary. In fact, it got worse. They get rid of the promotion salary and even the yearly increase from employees who are not part of the operations.

And I thought, our company is just the only one doing this. Even my friends from the other companies are having this yearly survey. But the big difference is, their company is making changes compared to us.

According to a recent survey, the desired starting now for a call center agent should be ranging from 15,000php to 18,000. Unfortunately, we are stuck somewhere in between these numbers – go figure it out!

Hmmm ….


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